Reference

Privacy Policy for your y19e account

Our Privacy Policy explains what data we collect when you open an account, verify payments through UPI, Paytm or PhonePe, and move through games such as Blackjack, Andar…

Account dataUPI recordsCookie controlsPrivacy requests
y19e Privacy Policy for your y19e account
CONTACT ROUTES

Ask us about your privacy choices

If you want to check, correct or remove data linked to your account, contact us from the same email or phone number used on your profile.

Account privacy mailbox Email [email protected] with your account email, phone number and a short reason for the request. Do not include card screenshots or full payment IDs unless our team asks for them.
Live chat privacy queue Use the chat link inside your account when you need help with cookie choices, profile edits or device access. We confirm your identity before discussing any private account data.
Payment record queries For UPI, Paytm, PhonePe or Google Pay privacy questions, share the date, method and last four visible reference digits. That lets us trace records without exposing full transaction details.
POLICY CONTROLS

How we protect Blackjack and wallet data

Privacy work happens across account creation, login, gameplay, wallet checks and support. We keep separate controls for profile data, payment records, cookies, security logs and messages so each request reaches the right…

Account data collection

We ask for details needed to create and maintain your account, such as name, contact details, login data and verification status. Extra data is requested only when a check requires it.

Payment data handling

UPI, Paytm, PhonePe and Google Pay records are used to match deposits, withdrawals and account ownership. Full payment credentials are handled by payment partners, not stored in your public profile.

Cookie and device signals

Cookies help keep you signed in, remember language choices and flag unusual access attempts. You can change browser settings, but some account security checks may not work the same way.

Game session records

When you open Bingo, Fishing War, Rocketon or live table rooms, we record session timing, game reference data and balance changes. These records help settle disputes and audit account activity.

Retention approach

We keep personal data only for account service, legal duties, dispute handling, security checks and payment tracing. Different record types have different retention periods based on their purpose.

Request handling

You can ask to view, correct or delete eligible data. We verify the request first, then confirm what we changed, what we kept, and the reason any record must remain.

Privacy Policy questions before you join

These answers explain how your personal data, wallet records, cookies and account requests are handled under this Privacy Policy. They are written for India so you can understand how UPI, Paytm, PhonePe and Google Pay records fit into your account history before you open an account.

We collect details needed to create and protect your account, including contact data, login records, verification status and device signals. Payment activity and game session records are added when you use the wallet or lobby.

We keep payment records to match deposits and withdrawals, confirm account ownership, handle disputes and meet legal duties. We store reference data, timing and method details rather than full payment credentials.

Yes. Send a request from your account email or verified phone number. We check your identity first, then share the account data we can provide without exposing security controls or another person’s data.

Cookies help with login, language choice, session safety and fraud checks. You can manage them through your browser, although some account features may ask you to verify again when cookies are blocked.

We share limited data with payment processors, verification vendors, hosting providers and support tools when they help run your account. Each partner receives only the data needed for that service.

Contact support from your account or email [email protected] with the current detail and the correction you want. We may request extra proof before changing data tied to payments or withdrawals.

You can request deletion of eligible data. Some records may remain where law, accounting, payment tracing, dispute handling or security checks require retention, and we will explain that outcome clearly.